Email templates
Customize customer-facing email copy per event, per language. Templates use Jinja2 syntax — wrap variables with {{ var }}. Unfilled variables fail loudly so a typo blocks the send rather than going out blank.
Customers with this language set on their profile will see this variant. When no variant exists in their language, English is the fallback.
Available variables
{{ increment_id }}{{ order_id }}{{ currency }}{{ grand_total }}{{ customer_email }}{{ customer_id }}{{ previous_status }}{{ status }}